The mediation process does not involve finding and placing blame on one of the parties to the conflict. Mediation is aimed at finding problems that created controversial circumstances that led to a conflict situation, finding common interests for an effective dispute resolution, finding by the participants themselves a profitable and satisfactory option for resolving the dispute and fixing it in writing in the form of a mediation agreement, which, at the request of the participants in the process, can be certified by a notary. Such a mediation agreement specifies the version of the decision worked out by the parties themselves, the ways and terms of its implementation, and other agreements of the participants in the mediation process.

A neurohumor is a neutral and not engaged specialist that creates comfort terms for an equal in rights search by the participants of negotiations of general interests for being structural, mutually beneficial decision of conflict situation by parties, that satisfies their necessities fully. By means of corresponding questions to the participants, a neurohumor, assists adjusting of комуникації between parties, gives an equal opportunities to parties to expound the vision of conflict, profess interest each of parties, sends a dialogue to the search of structural and mutually beneficial variants of decision of dispute and in case of achievement of consent participants documentarily designs a that decision and other terms for his implementation that satisfies interests and necessities of parties fully .

A mediator in Ukraine, according to the Law "On Mediation", can only be a person who has completed the appropriate specialized training and has a certificate of the prescribed format.

The mediator in his activity is guided by the relevant profile law, other legislative acts of Ukraine .

The mediator, on his part, guarantees confidentiality regarding the entire volume of information received in the mediation process, ensures equality for the parties to the process, directs communication between the participants in the direction of working towards a positive and mutually beneficial solution to the disputed issue.